NAC Test - Steroid Integrated Marketing

WE DELIVER ROI ON KPI!

We are in business to curate customer experiences that deliver ROI. STEROID demystifies ROI while you focus on your business and reap the returns!

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ENERGIZE THE
CUSTOMER LIFE-CYCLE

LFind, Get, Keep & Grow your customers. Understand customers better. Watch the art & science of 1-to-1 Marketing unfold and deliver ROI!

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FIND CUSTOMERS

In the critical Awareness & Research stages of the customer life-cycle, understand how to use current customer profile to find, reach and convert more customers through the strategic deployment of Digital & 1 to 1 Marketing techniques.

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GET CUSTOMERS

As customers enter the Selection & Purchase stages within the life-cycle deploy marketing actions that entice them to pick your brand and purchase. The moment-of-truth is here! Deliver a lasting impact.

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KEEP CUSTOMERS

As customers move into the ownership cycle withing the stages of Experience & Retention, make the big differences though mapping customer touch-points and delivering delightful Customer Experiences, Loyalty Programs…

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GROW CUSTOMERS

Use analytics to power the Upsell & Referral stages of the life-cycle. Understand your customers better. Upsell products and services. Turn customers into brand ambassadors and get referrals…

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FOUNDATION TOOLS

These tools are structural enablers to provide the backbone for programs in the FIND, GET, KEEP and GROW Customer arenas.

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ENERGIZING THE
CUSTOMER LIFE-CYCLE

BUY CYCLE

FIND –Awareness & Research

As consumers look for products and services in your category, ensure they see and consider your brand.

GET – Selection & Purchase

Once your your brand is considered, create interactive, response oriented communication to get them to select and purchase

OWN CYCLE

KEEP – Experience & Retention

In these key stages ready customers through the best experiences through analytics driven programs.

GROW – Upsell & Referral

In these key stages get the most ROI through relevant interractions and programs with your customer

FOUNDATION TOOLS

These tools are structural enablers to provide the backbone for programs in the FIND, GET, KEEP and GROW Customers arenas

Activate important enablers including Consulting, Database, Digital & Social, Data Science, Data Managment, Campaign Management, Call Centres, Software As A Service and Custom Apps

ENERGIZING THE
CUSTOMER LIFE-CYCLE