WE DELIVER ROI ON KPI!
We are in business to curate customer experiences that deliver ROI. STEROID demystifies ROI while you focus on your business and reap the returns!
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ENERGIZE THE
CUSTOMER LIFE-CYCLE
Find, Get, Keep & Grow your customers. Understand customers better. Watch the art & science of 1-to-1 Marketing unfold and deliver ROI!
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FIND CUSTOMERS
In the critical Awareness & Research stages of the customer life-cycle, understand how to use current customer profile to find, reach and convert more customers through the strategic deployment of Digital & 1 to 1 Marketing techniques.
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GET CUSTOMERS
As customers enter the Selection & Purchase stages within the life-cycle deploy marketing actions that entice them to pick your brand and purchase. The moment-of-truth is here! Deliver a lasting impact.
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KEEP CUSTOMERS
As customers move into the ownership cycle withing the stages of Experience & Retention, make the big differences though mapping customer touch-points and delivering delightful Customer Experiences, Loyalty Programs…
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GROW CUSTOMERS
Use analytics to power the Upsell & Referral stages of the life-cycle. Understand your customers better. Upsell products and services. Turn customers into brand ambassadors and get referrals…
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FOUNDATION TOOLS
These tools are structural enablers to provide the backbone for programs in the FIND, GET, KEEP and GROW Customer arenas.
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ENERGIZING THE
CUSTOMER LIFE-CYCLE

BUY CYCLE

FIND –Awareness & Research

As consumers look for products and services in your category, ensure they see and consider your brand.

GET – Selection & Purchase

Once your your brand is considered, create interactive, response oriented communication to get them to select and purchase

OWN CYCLE

KEEP – Experience & Retention

In these key stages ready customers through the best experiences through analytics driven programs.

GROW – Upsell & Referral

In these key stages get the most ROI through relevant interractions and programs with your customer

FOUNDATION TOOLS

These tools are structural enablers to provide the backbone for programs in the FIND, GET, KEEP and GROW Customers arenas
Activate important enablers including Consulting, Database, Digital & Social, Data Science, Data Managment, Campaign Management, Call Centres, Software As A Service and Custom Apps

Solutions

Structured for Large Businesses & MNCs Find | Get | Keep | Grow Customers & Lay the Foundation for ROI through our strategic integrated solutions!

Find

Activation
Lead Generation
Custom Databases
Digital Advertising
Omni-Channel Comms

Get

SEO/ SEM
Lead Management
eCommerce/ UI/ UX
Keyword Analysis
Digital Campaigns

Keep

Loyalty Programs
Custom Web Content
Applications
Social Care
Community Mgmt

Grow

Referral Programs
Up/Cross Sell Programs
Life-stage Campaigns
Renewal Campaigns
Customer Analytics

Foundation

Consulting/ Innovation
CDP/ DMP
Data Science
Contact Centres
SAAS/ Apps

Services

Structured for Small and Medium Businesses (SMEs) Boost marketing and sales efforts with our stand-alone services

Activation

Deliver memorable and tangible on-ground brand experiences that generate awareness/ leads, drive conversions and ROI!

CRM/CDP

Setup and manage 360° CRM. People | Process | Technology. Find | Get | Keep | Grow Customers.

Direct Marketing

Reach prospects with 1 to 1 campaigns. Use Email | SMS | WhatsApp. Get Leads, Conversions, ROI!

Design & Content

Develop cross-media design and content that works for your brand. Get content that delivers responses and calls to action!

Social & Digital

Exploit the power of SEO, SEM, Online Ad Campaigns, Social Media Management, Social Care. Design and monitor to ensure action!

Research & Analytics

Use simple dipstick research and Data Science to guide your marketing decisions. Get better returns from your marketing investments!

CASE STUDIES

Our work and experiences excite us everyday…

Testimonials

Moments of truth. Our clients speak for us.